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Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People

Author:
Binding: Paperback
List Price: $22.99
Our Price: $4.20 CAD
Qty Avail: 1


ISBN: 9780814437605
Publisher: AMACOM
Language: English
Page Count: 225
Publication Date: 1/1/2017
Size: 9.05" l x 6.03" w x 0.64"
Series: N/A

Tech industry insider Alan Willett knows all about managing difficult people and projects. His insights, examples, and scripts reveal a simple formula for changing behaviors and drawing out exceptional performances, including how to:

• Recognize that people want to be contributors
• Develop the right mindset for tackling challenges
• Conduct feedback sessions to explain problems
• Get an employee's commitment to change
• Coach others to replicate the process
• Spot trouble before it snowballs

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