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Raving Fans!
| Author: |
Blanchard, Ken Bowles, Sheldon |
| Binding: |
Paperback
|
| List Price: | $18.99 |
| Our Price: | $3.38 $3.04 CAD |
| Qty Avail: | 1 |
| ISBN: | 9780006530695 |
| Publisher: | Harper Collins |
| Language: | English |
| Page Count: | 137 |
| Publication Date: | 4/30/2004 |
| Size: | 8.00" l x 5.00" w x 1.00" |
| Series: | N/A |
| Category | Subject |
|---|---|
| Business & Economics | Customer Service |
Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems and make Raving Fan Service a constant feature, not just a passing fad. Raving Fans! includes startling new tips and innovative techniques that can help anyone in any workplace to deliver stunning customer service and achieve miraculous bottom-line results.
